Repeat Customers Keep Choosing A&G Chem-Dry …

Customer loyalty is key to a small family business like ours…. For Mike and I, one of the absolute pleasures of having owned and managed A&G Chem-Dry for so many years is the great relationship we enjoy with our regular, repeat customers. We are so fortunate to have so very many lovely, loyal customers, who […]
Friday “Happy Customer” Feeback

It’s always a nice boost for us when customers add such lovely comments to their post-clean questionnaire. Sometimes they single out a particular member of the team for extra praise too. Let’s see who has earned a gold star today ….! “The service from Stuart was faultless” Mr & Mrs Cann, Keyworth NG12 “Jackie […]
Keeping Busy Then?

After “How are You?” I think this is the question Mike & I are asked the most often, by friends and family! (And our answer is invariably yes! Very!) As I write this, the diary is booking up well into September and all our team are working as hard as ever, making sure that our […]
Word for today ….. “Excellent”

If ever a customer describes the service they have received from A&G Chem-Dry as good … we’re disappointed! We are aiming for “Excellent” every time! How the dictionary describes “Excellent” Of the highest quality; splendid. Exceptionally good of its kind. When Mrs Reeve, of Keyworth, Nottingham had her upholstery cleaned by A&G […]
“Polite & punctual….” Mrs Crosby of Keyworth
Barry, the technician, was clean and well presented, polite and punctual. A pleasure to have in my home.