Repeat Customers Keep Choosing A&G Chem-Dry …

Written by on 23 Sep 2014

Customer loyalty is key to a small family

business like ours….

A&G Chem-Dry Local Family Business

For Mike and I, one of the absolute pleasures of having owned and managed A&G Chem-Dry for so many years is the great relationship we enjoy with our regular, repeat customers.  We are so fortunate to have so very many lovely, loyal customers, who come back to us time and time again – and recommend us to their friends and family too!  We share in their happy and exciting times – helping them to prepare homes for weddings, bringing new babies home and moving house – and the not so good times – domestic emergencies such as spills on new carpets, or when there has been  illness or even a bereavement.  After all these years, we have become part of their family and they have become part of ours!

A&G Chem-Dry Repeat Customers

But, there’s no room here for complacency – we know that our customers always have a choice!  To help keep us on our toes, we ask every repeat customer why they continue to choose A&G Chem-Dry and what we can do to improve our service to them.  Here is a tiny selection of the most recent responses received …

Comments received from A&G Chem-Dry Regular and Repeat Customers

“I am absolutely delighted with all the work carried out.  For me, this is a difficult one (The question, “how could we improve on our service to you?”) as it is an excellent service and response.  Thank you for calling me and advising me of a sudden job postponement, thus being able to get an earlier appointment.  Brilliant.  An outstanding, excellent, professional, courteous service.”

Mr Owens, Keyworth, Nottinghamshire NG12

Technician – Barry

“I don’t think there could be any improvement.  Brian, the Technician was very informative, did a good job and was a pleasure to have in our home.

(Brian, don’t get big headed! Haha! Mrs G.)”

Mrs Gill, Clifton, Nottingham NG11

Technician – Brian

 “I don’t think your service can be improved!

I am totally satisfied and delighted with all the work carried out.”

Mrs Crowder, Oakham, Rutland LE15

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Our Promise To You Read more

  • Our Chem-Dry Brand Promise

    We will delight our customers with the cleanest and fastest drying carpets and upholstery in the industry. Our products will be expertly applied, so as to be gentle on carpets and property, safe for people and pets and our services will be delivered by trustworthy, friendly professionals.

  • We move furniture.

    No need to completely empty your room before our visit! All we ask is you move ornaments and glassware etc (from items you want us to move) and toys, lamps etc. Dining tables, sofas and so on, we can move as we go.

  • 100% Delighted or Your Money Back - Guaranteed.

    All our work is backed by our 100% NO QUIBBLE guarantee. If you're not genuinely delighted with the end result and we can't put things right, we will refund every penny.

  • Great value for money

    We're definitely not a "cheap as chips" type of cleaning company but our clients are constantly telling us that our specialist service is worth every penny and great value for money.

  • A professional friendly team

    We're a local family business and all of us take a personal pride in a job well done. We offer you a courteous, reliable service and - as you would expect - all the team are fully CRB checked.

  • Everything ship shape!

    We will put everything back in it's place once we have finished, so you don't have to. All part of the service!

  • Carpet Cleaning Nottingham

    For the best carpet cleaning nottingham has to offer look no further. We provide ourselves on being nottinghams best carpet cleaners

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    A&G Chem-Dry, Unit 11 High Hazles Road, Manvers Business Park, Cotgrave, Nottingham NG12 3GZ
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    0115 9894443


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